Inviting Users to Your Network

This article is intended for business or enterprise users that need to manage large independent contractor workforces. 

ShieldHub provides tools that allow business customers to invite users to their network for ShieldPulse continuous monitoring. Start building your network by inviting users.

1. Click the Manage Network link from the left navigation sidebar
   
   
2. Your network will appear in Shared with Me tab in the My Network pane. Displayed ShieldScores are continuously monitored against national data sources. A grayed out score may indicate a lapse in subscription or revocation of consent. You can also click the Resend Invite in the event that original email was lost or not received.
   
   
3. Select Network Actions->Invite User from the drop down button. ShieldHub will send an invitation message to the user asking them to join your trusted network.
   
   
4. An Invite User modal screen will appear.  You have the ability to invite users from a provided ShieldID (or ABC#). If you don't have a ShieldID, you can also invite users from an email.

New ShieldHub subscribers will be required to purchase a background check before they can accept your invitation.  Please allow 3-5 days after the application submission before you can receive results.

ShieldScore Status

During the invitation process, there will be times when you may be waiting for the independent contractor to accept the invitation.  As you engage the contractor, the ShieldScore column may contain other status information that is helpful in understanding your contractors background check status:

If the Candidate already has a ShieldScore

Shield ID Column	ShieldScore Column	Definition
	Pending Acceptance	The resend invite button will remain until the user has logged in and accepted the invitation to join your network.
	Expired	The active background check for the independent contractor has expired or is no longer valid. This may require a renewal before the ShieldScore is available.

If the Candidate Needs to Purchase a Background Check to Get a ShieldScore

Shield ID Column	ShieldScore Column	Definition
	Background Check Required	The resend invite button will remain until the user has logged in and accepted the invitation to join your network.
	Application Started	This indicates that the contractor has started the background check process, but has not submitted it to the consumer reporting agency (CRA).
	Application Submitted	This indicates that the contractor has submitted their application and it's being worked on by the CRA.
	Pending Acceptance	This indicates that the background check has been completed, and is awaiting the contractor to accept their score and invite.
	Expired	The active background check for the independent contractor has expired or is no longer valid. This may require a renewal before the score is available.

Resending the Invite

It's not uncommon for contractors to miss an invite. When that occurs, clicking the Resend Invite button and ShieldHub will resend the message.  If the candidate informs you that they did not receive the message, please ensure that they checked their junk mail folder before resending the invite.