The average background check takes 4-6 business days; However, there are times where the background check processing can face delays. The following may impact the turnaround times for completion:

  • Insufficient Identifiers 
  • Redaction of Identifiers in Court Records
  • Clerk Assisted Searches 
  • Potential County Outages
  • Destructive Weather

If you have any questions in relation to the submitting and processing of your background check or your background check has been processing for longer than 5 business days, please contact your background check provider ClearStar:


Email: [email protected] 

Tel: 877.275.7099