Records retrieval required in the following locations may take additional time for background check completion. System outages, holiday closures, and natural disasters also impact report turn time.
| State | County | Notes |
|---|---|---|
| Arizona | All | Select Counties may take multiple weeks due to clerk assistance requirements or limited search days |
| California | Los Angeles County | |
| Sacramento County | ||
| Georgia | Bibb County | |
| Cobb County | Public access terminal is offline. | |
| Hawaii | All | Extreme delays possible due to clerk assistance required to pull records. |
| Illinois | Winnebago County | |
| Maine | All | All counties in Maine are clerk searched. Most have a turn-around of 10+ business days. |
| Michigan | Antrim County | Most counties currently clerk searched, allow 7-10 business days. |
| Berrien County | ||
| Grand Traverse County | ||
| Leelanau County | ||
| Mississippi | Desoto County | |
| Holmes County | ||
| Pike County | Average Turn Around Time is 5-10 business days. | |
| New Hampshire | Various | Most counties currently clerk searched, allow 7-15 business days |
| New York | Tioga County | Clerk searched, allow 10+ business days. |
| Nevada | Trumbull County | |
| Washoe County | ||
| Ohio | Hancock County | |
| Tennessee | Robertson County | |
| Texas | Bexar County | |
| Smith County | Public access terminal is offline. | |
| Virginia | All | Average Turn Around Time is 7-10 business days. |
| Washington | All | The primary index (JIS) has been taken offline by the counties as of 12/3 due to system update issues. There is no ETA for restoration. Please expect delays. |
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