Managing Your Profile

My Profile is the central hub to manage your ShieldHub account.  You can access your profile buy clicking the My Profile item from the left sidebar navigation.

Personal Profile

Keeping you personal & business profile up to date is important to ensuring your clients and partners have up to date information about you.  Adding a profile image helps your clients verify you, and show up in the ShieldID™ search results.

Changes made to this section are automatically saved

Personal Information

As a registered ShieldHub user, you can keep your personal information up to date. This information must be verified as part of the identification process during your background check. Once your personal information has been verified, you information will be locked as a ShieldHub Verified User.

For more information about the ShieldHub Verified Visit the solutions articles: Verifying your Identity & ShieldHub Verified Users

Communications & Security

The Communications and Security section of your profile is designed to help you manage your contact details and authentication methods. Your ShieldHub profile supports multiple email addresses and phone numbers. As a ShieldHub user, you can add or remove emails and phone numbers as needed to keep your contact information up to date.

You can add new contact methods by clicking the Add and Verify Contact Button:

Method Details

	Unverified points of contact are ones that have been added, but have not been verified by ShieldHub. Only Verified contacts can be used for primary and authentication.
	Verified points of contact are ones that we have been able to verify that you have access to.  To make it easy and simple, you can verify your contact method at the point of adding.  Simply enter the code the system send you to verify you have access to that email or phone number. Invitations sent to your verified email address will be routed to your primary email. You can reverify and phone or email contact by selecting Reverify Contact from the Drop down menu on the unverified method.
	Primary indicates that this is your currently primary point of contact.  Only Verified methods can be Primary Contacts ShieldHub only sends notifications and alerts to primary contacts Any invites sent to other verified emails will be linked to your primary You can only have one primary email and phone Your primary email is your login email
	This indicates that this is your preferred method for MFA (Multi-Factor Authentication) This only effects the default place your code is sent when attempting to login Authentication preferences can be attached to one primary phone, email, or authenticator application.

Current Home Address

This is where you keep your addressing information up to date.

 Address

Your business name is an important part of your profile, as it's visible to your client network connections.  Help them find you easier by ensuring your business name is available to them.

Profile Information

The right sidebar of your profile contains your profile picture, and is visible to clients and users searching for your information.

Profile Photo	Click the pencil action button in the lower right corner to upload a current photo. This photo is available in search results.
Name	Your full name is presented
	This indicates a ShieldHub Verified User.  Being ShieldHub indicates that their identity has been checked against a government issued ID as part of the background check process.
ShiedScore	Your ShieldScore as represented in IC01+ - IC04
ShieldID	This is the unique identifier that you can provide to users to search and verify your ShieldScore.
Expires	ShieldScore expiration date

Password

Use this section to update your password. The confirmed password must match to save.

Privacy & Personal Data

Use this section to set global preferences as to how you want to handle your network and results.